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Jan 18 2009

Thoughts on What Constitutes ‘Work’

Published by pgrundy at 11:21 am under Uncategorized Edit This

I am currently ‘unemployed’ and working only for myself. This year I lost two jobs, compared to losing no jobs for the 55 years that came before this year. At first, I took my unemployment quite personally and spent several weeks beating myself up. What is wrong with me? Why can’t I fit in? Why can’t I handle the simplest crap job? Why do I keep screwing up? Oh yeah, and, what’s wrong with me?

Then I began to notice that millions of Americans are losing their jobs right now. Americans have been losing jobs for the past year at the rate of about half a million per month.  All economic indicators suggest that in 2009 this trend will strengthen, as business after business goes belly up or lays off huge segments of their workforce.

2009 is going to be painful. There’s just no warm fuzzy way to say it.

Lately, as the reality of my own personal situation has begun to sink in, I’ve been asking myself some less practical and more philosophical questions. What is ‘work’ anyway? Is money the best way to draw a line between what constitutes work and what constitutes recreation? Shouldn’t work have some intrinsic value?

I spent 7 years in call centers, and I can tell you for sure that call center work has no intrinsic value. We were not there to provide ‘customer service’, we were there to shield the corporate overlords from the consequences of their greedy, exploitive decisions, tell lies, and make people go away. We provided the illusion of customer service. If we could get more money out of our callers in the process, all the better. No one likes customer service jobs or customer service workers. Everyone knows ‘customer service’ is a misnomer, especially customers.

‘Customer abuse’ might be more apt.

So many jobs are like this now though–devoid of purpose or respect. They serve no respectable purpose at all. The only reason we call them ‘work’ is because they require effort and are rewarded with pay, but beyond that, there is no good reason why anyone should be doing them. If you do these jobs well, you feel bad about yourself because you’ve helped  greedy management types to harm to ordinary people who don’t deserve it. If you do these jobs poorly, you feel bad about yourself because your performance sucks and the greedy management types are all over your ass about it. You can’t win. You’re miserable if you succeed and miserable if you fail.

When the world of work comes to this point of complete absurdity, maybe its time for it to be flushed.

I look around and see lots of other work that badly needs to be done, work that might not even be profitable but definitely is necessary. Local food banks are crying for help. Vacant lots that right now are filled with litter and indigent wanderers are crying out to be planted with vegetables and flowers. The few residents who remain in these blighted neighborhoods could use the work, the companionship, and the food. How much more useful is that kind of ‘work’ than the paid kind that enriches CEOs who are already richer than any human being needs to be?

What about the many kinds of work that shares individual talents and abilities? Artists, poets, musicians, craftsmen, writers–these people make life more beautiful and more meaningful, but rarely turn much of a profit. Are they therefore not ‘working’. Are they somehow less valuable to society than people who annoy others for a living but have 401ks and health care policies?

As the American economy circles the drain, we might want to ask ourselves some hard philosophical questions about what kind of society we really want, and what kind of work we want to do within it. Then, having thought those big thoughts, we might want to get out there and get busy.

There’s plenty of work. We’re just a little short on money.

Maybe if we get busy with what’s real, the money will follow.

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6 Responses to “Thoughts on What Constitutes ‘Work’”

  1. chameleonsdreamon 23 Jan 2009 at 8:49 pm edit this

    I’m in love with your blog. I’ve added you to my blog list at http://www.notmymothersblog.com.

  2. michellemon 27 Jan 2009 at 12:17 am edit this

    Your blog has GREAT content!!! Congrats on the nomination from Today.com!

  3. aw2500on 28 Jan 2009 at 10:06 pm edit this

    Great content but! where is the credt line for the cartoon? I doubt this was in the public domain.
    aw2500
    www.permissionsplease.today.com

  4. pgrundyon 29 Jan 2009 at 5:57 am edit this

    aw2500, Thanks for commenting. It’s removed, but I’m not really sympathetic. My written content is all over the web, posted on other people’s blogs as original. I wish you would leave messages on THEIR sites! I send them little love notes now and then, but it doesn’t always help–it depends on who owns the site and whether I can get to them and whether they even care. Interesting issue but I see no help for us little guys. The web drives down the pay we do manage to get too. This isn’t a medium that is amenable to what you want to see. I’m not convinced it should be.

  5. aw2500on 29 Jan 2009 at 7:49 pm edit this

    I empathize completely with your complaint about your own work being plagiarized. The same thing happens to me. There is one thing you can do easily. Always use the copyright legend at the end of everything you post. Will it stop theft? No. But it does give you legal grounds for pursuing a claim. Often, just the threat of legal action can cause someone to pull the offending article. It may also make someone think twice about stealing your work.

    But as writers who have had their work stolen, how can we justify doing it ourselves? I respect you for removing the cartoon; another option would have been to ask permission to use the cartoon; sometimes the fee isn’t too bad. I hope you didn’t think I was singling you out as I do inquire whenever I spot something like this.

    Not only am I going to vote for you–I was going to do so anyway before I spotted the uncredited cartoon–I will also add your site to my own blogroll.

  6. wearmanyhatson 31 Jan 2009 at 10:55 pm edit this

    It’s easy to get discouraged. I know my husband is going through the same thing right now. He’s fortunately gotten work as a truck driver, and I’m writing articles online to help make ends meet. We are raising two boys. It’s tough out there, especially when you are getting to be our age. Seems like everything has just kind of gone wrong these past few years. What was once a bright future for us, has really gotten quite dim. But tomorrow could be better. And so it shall be for all of us perhaps. You have a great writing style. So that should help. Maybe it’s time to go into something else besides call center work. Or if you still like that thing, there’s always the three online call center work forces. Either way, good luck to you.

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